Opting out of being emailed/tweeted/followed?

[caffeinekid]

One of my fellow coders and peeps that has made a few OUYA games really despairs at the "spam" he receives from this site and it's twitter presence, and maybe a less in your face process could work while still reaching people who might not know about the forum.

Give devs an ability to opt out of further contact (emails on a game release, follows by the twitterbot etc) if they don't want to come here?

He has written about it here and he does find it rather annoying as it's been going on for months now.

Just want everyone to be happy - surely there must be a way of implementing something like this for the peeps who don't fancy joining?

[RiotingSpectre]

I understand his complaint and will notify Eddie via private message to check out this thread when he logs on.

[Killswitch]

This is one of the most open forums around. They could have come and said 'hi, stop following us' or something.
The matter will be discussed.

Guess someone beat me to it.

[Eddie K]

I was unaware of this issue. I have contacted the developer personally with the following email:

Hello, I just saw your blog post, and I had no idea that you were so upset. The last thing I intend to do is upset any developers. For your information the emails ARE NOT automated. I manually look at the new games, visit the developer page and create a new email myself. They are however, scripted, I admit.

I wish I had seen your respond back in October. For some reason it was sent to my SPAM box and I did not get it until just now (after seeing your post).


I will surely never send you another email, as this is not the intention I had in mind. As you probably know, I make sure there is a discussion thread for every single OUYA Game/App on OUYAForum.com. I prefer that the game's developers are the ones that start the threads, because I've ran into issues in the past where the developer has come to me wanting me to allow him/her to start a new thread themselves, after I have already created one for them. I'd say about 70% of developers I contact appreciate it and start their own threads themselves.


I do admit that I email every developer that publishes a game on OUYA, and even though I try not to email the same developer twice, I do not have a good system to avoid doing this. Because of your blog post, I will start keeping track of developers who have been contacted.


Again, all I can do is apologize for this, and I doubt you will accept it. It certainly looks like spam on your end. I only wish I received your email response sooner. If you would like us to make a tweet apologizing to you guys please let me know. I'll happily do so, and happily promote some of your games for you on our site through social media and banner ads.


As for the tweet-a-thon, that wasn't my idea. At least this latest one wasn't. The first 2 were very successful, and I had a ton of developers thank us for letting them know that their games are wanted on OUYA, that one of our moderators thought it would be a good idea to run another one. Is it spam? I certainly wouldn't consider it spam, as each tweet is individual, and directed at whoever the tweeter wants to send it. I certainly know that this will be the last Tweet-a-thon we have.


Thanks for letting me be heard.
Ed Krassenstein

Anyone can opt out of being tweeted at (we don't actually do this), followed or emailed. Just send us an email at ouyaforumcom@gmail.com.

Like I explained in the email above, for some reason this developers email went to out spambox, so I didn't see he was so furious. Wish I had.

I have also sent OUYA's community manager an apology for the bad publicity they got because of our Tweet-a-thon. While I don't think it was a bad idea, it was never our intentions to cause OUYA any bad press.

Ed

[timmytot666]

I commented too. Sorry your friend had such a terrible time =/

Sent from my LGL55C using Tapatalk 2

[Eddie K]

As for the twitter accounts, they don't auto follow. Twitter doesn't even allow auto following. As for the email, they are not automated. We just use the same template, as we have found that to be most successful, and it isn't that easy to personalize an email like this when you haven't played the game. I will definitely be re-evaluating how things are done around here. In the year we've been doing this, there has only been one complaint by a developer, and that was the one mentioned above. It only escalated because of the fact that their email response went to our spam box. For this I apologize, and for the fact that this developer received so many messages, I apologize personally. This should not have happened, and won't happen again.

Eddie

[timmytot666]

I wasn't meaning to say that the way you're doing things is wrong. And this is one of the few devs who have issues with it. But he got irrate over the fact that we sent him tons of messages when he asked us to stop. That's where it became an issue, we didn't get his reply cause it was marked as spam. Its just a small part that fell through the cracks.

I have faith it won't happen again.

Sent from my LGL55C using Tapatalk 2

[caffeinekid]

Hopefully all's well that ends well. After all the aim is to attract gamers and developers to the (great little) system and not alienate them in any way, be it unintentionally.

[iprice]

The issue was also more prominent because the developer is prolific and writes games 25hours a day 7 days a week (or so it would seem). He's a machine (but also a great bloke). Most devs will churn out a few games a year (if they're lucky) - he does that in a month. And they are pretty much all very good and highly playable games. He doesn't want to stop devving for OUYA, although he is not platform exclusive. The number of (unwanted) emails he received was a direct correlation to the number of games he's pumped out for OUYA - and they are ALL free. Gratis. Nada.

I'm sure Jay will continue to support OUYA with new games (and hopefully some of his back-catalogue to OUYA too), but I totally understand where he's coming from.

[DanTilly]

If he is the guy who made BlastTrax all I can say is "Wow" That game is really fun, different, and addicting. Glad this issue is resolved but I wish he would have just posted here and talked with the community instead of writing a blog about it. We could have fixed it much faster and I could have flattered him for his great game