I agree 100%.Originally Posted by RiotingSpectre
Sounds like they are saying fell free to root it. If you root it and everything is ok then your covered, if you root it and something goes wrong then that's on you.
As long as everything is working correctly and you don't need a warranty you're covered. If you ever have a problem then that problem is what voids the warranty. With these types of restrictions they should have just labeled it a lifetime warranty because with they gave themselves a out on every scenario except it's doa. They even make a point to let you know that even if you do have problems sometimes that ouya isn't perfect and might have it's functions interrupted but that doesn't qualify as a defective product.
Wow they are stricter than all the tech companies I can remember and none of them sold their product as open and hackable. This is a sad day.
I also noticed this:
Which is a big middle finger for non-American citizens. Possibly me too. Basically if your OUYA bricks and you don't live in America, you're screwed.This Limited Warranty is valid only in North America for Products sold in North America.
Also, this:
(d) damage caused by accident, abuse, misuse, flood, fire, zombies, earthquake or other external causes;
Zombies lol
They are selling it at retailers outside of the US so they have to have a different warranty for you foreign people. Lol foreign
My Ouya (a KS LE) arrived yesterday and it had a small booklet in the box with this warranty and some get started steps. I guess this wasn't in the early KS shipments?
I love it.(d) damage caused by accident, abuse, misuse, flood, fire, zombies, earthquake or other external causes;
OUYA has written their warranty to give themselves the same out that every mobile carrier uses when a device that is rooted has hardware issues. Once any type of modification is done they will use that to void your warranty.
Getting superuser accesses to OUYA(what most people refer to as root) requires making the system partition writable and copying one file to another directory. Seemingly, this modification could then be used by OUYA to void the warranty if anything went with wrong the operating system. To say that the OUYA is open and hackable but if anything goes wrong it voids your warranty makes it no different then any other device. The biggest difference is that every other android device, including closed systems like nook and kindle, have a method for users to restore the devices to factory settings on their own. OUYA has taken a "if you break it, you bought it" approach to warranty service. We can't fix it and they won't fix it. That is their real way of saying "thank you for believing".
Sent from my SCH-I535 using Tapatalk 2
Except that it is different to most popular Android devices where they actively prevent you from rooting them, necessitating an exploit or similar - if it's even possible. Much more convenient for you to ignore this distinction, though! Even if it does undermine everything you said.
I can completely agree with how OUYA has worded the warranty, it just makes sense. However, if they are leaving the liability on us, they need to focus on providing a proper way to get to fastboot or recovery so we CAN fix it ourselves if we soft brick the device. It has been said that we don't NEED fastboot / recovery access, we just want it, however with this warranty we do in fact NEED fastboot / recovery access if they still want to claim this is a hack friendly device.
They act as if they give us a rope we'll tie a noose and hang ourselves, when in reality we'll take that rope and make a nice safety net out of it.
Almost every other device on the market is safer to utilize root access with even if it is against the manufacturer's warranty, because we are given the tools to fix it, even Amazon and all of the drm they put on kindle books, still knows the kindle needs recovery even though it is exploited and used to install the play store. I have rooted my Galaxy Tab 2 and if anything goes wrong with the tablet, short of the screen dying, I can simply run triangle away and do a factory reset and it is back to stock. If it continues to have problems then I can mail it off to Samsung who can fix whatever is physically wrong. Now if this should happen to an OUYA, they can look at the system folder and say "oh, it's modified, that is what broke your OUYA" and leave us all hanging out to dry.
Sent from my SCH-I535 using Tapatalk 2
The fact that you assume automatically that this is what they'd do says a great deal more about you than it does about that company. It's against both the literal wording and the spirit of the document, look at it: "for clarity, opening the Product or rooting the software in and of themselves do not void this Limited Warranty". It's plain as day. Root it if you like, if you screw it up that's your problem. I can't see how this is anything other than fair.
Let's not drag this thread through the recovery stuff, we've already been through that at ridiculous length in the other thread. Nobody is saying the device shouldn't have it, of course it would be welcome, it just isn't there yet.
Posting Permissions
Reply With Quote
Bookmarks