OUYA Pre-order watch (orders placed BEFORE February 5th)

[Sven]

I preordered in early october (shortly after the ouya.tv pre-orders went live) and i live in germany. I'll let you know once i hear anything from my console.

By the way: Is it just me or does this one-week delay seem like they are trying to produce alle the pre-Feb 5th console in one week (plus / minus a few day) and then ship all of them at the same time?

[lartomar2002]

I preordered in early october (shortly after the ouya.tv pre-orders went live) and i live in germany. I'll let you know once i hear anything from my console.

By the way: Is it just me or does this one-week delay seem like they are trying to produce alle the pre-Feb 5th console in one week (plus / minus a few day) and then ship all of them at the same time?

Any answer would be pure speculation on my part because I have yet to discern any pattern to their shipping.

[antcasq]

I've ordered my OUYA before the end of January. Last week I open a ticket in the OUYA support site an got this answer in 2013-05-28:

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We've been working around the clock to answer thousands of incoming emails, and appreciate your patience as we do so. Please read through the following updated info, and if your question or issue isn't resolved, reply and we will answer it ASAP.

- If you're a Kickstarter backer, your OUYA is on the way. You will be receiving your first shipping email soon (if you haven't already), followed by an email including your tracking number. Because it's shipping from overseas, please allow up to 7 days for the tracking number to bring back info.

- If you pre-ordered after the Kickstarter campaign (prior to Feb. 5), those orders will begin shipping in the next week. You will also be receiving your first shipping email, followed by an email including your tracking number. (Again, please allow up to 7 days for the tracking number to bring back info.)

- If you pre-ordered on or after Feb. 5, those orders will begin shipping after the pre-orders listed above (starting in June).

- If your shipment has already shipped and you need to change your address, please update your address with the USPS (within U.S.) or other postal service (outside U.S). If your package cannot be forwarded to you, please reply and let us know. We will find a way to get your OUYA to you.

- If you received a notice stating that your shipment has been "Returned to Shipper", this is likely a temporary status which will be corrected by the delivery service. Don't worry... you will receive your OUYA! Please keep tracking your package, and give it a few days to update to another status. At that time, if the status is something other than what it should be, please let us know.

- If you ordered more than one controller, you should receive it with your order (even if that doesn't seem to be the case on the shipping email). If you receive your package and it does not include the number of controllers you ordered, please let us know.

- If you need technical help or info, you can access our FAQs at http://www.ouya.tv/support/ or our forums at https://support.ouya.tv/forums . (We will assist through email... but often, the forums are a great resource- where we, as well as other gamers and devs, post lots of helpful information.)

- You can login or sign up for an OUYA username and check all of your information at https://gamers.ouya.tv (use the 'Forgot Password' link if you need to).

- The first step toward getting your game on OUYA is to visit our Developer site at https://devs.ouya.tv/. There you’ll be able to download the free ODK -- you can also find a lot of great information on our Developer Forum at http://forums.ouya.tv/ .

Again, if you still need help with an issue or question, please reply and we will help. Thanks again for your support, and we hope you're looking forward to playing games on OUYA!

Best,

- Chad
OUYA
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To sum it up, they say they will start shipping between 3 and 7 of june...

[Siempievk]

I made a pre-order the first day after the kickstart *10th of august) and I still haven't heard a thing! I asked Ouya 2 weeks ago about the status of my order and they told me that I can expect a mail in 7 days. But that was 7 days ago. I told them that 3 days ago and I am still waiting for a reaction.

I am kinda worry that I will receive my ouya after the retailers.

[Loey]

I made a pre-order the first day after the kickstart *10th of august) and I still haven't heard a thing! I asked Ouya 2 weeks ago about the status of my order and they told me that I can expect a mail in 7 days. But that was 7 days ago. I told them that 3 days ago and I am still waiting for a reaction.

I am kinda worry that I will receive my ouya after the retailers.

I think it depends on where you live. From what I understand so far, none of the emails for the international pre-orders have been sent out yet.

[Siempievk]

I think it depends on where you live. From what I understand so far, none of the emails for the international pre-orders have been sent out yet.

I live in Holland, so that can be true. Any idea when they will be sending them then?

[Wilds]

I live in Holland, so that can be true. Any idea when they will be sending them then?

I am from Holland too. I bet we get the mail at around the same time!

[zeuser]

I think it depends on where you live. From what I understand so far, none of the emails for the international pre-orders have been sent out yet.

I'm international and got my email so no, its not US first. Also they aren't shipping in order so for anyone complaining that's just the way it is, even for backers.

[Siempievk]

Update from Ouya:

We do have your order in our system, and we appreciate your patience as we work to ship to the remaining Kickstarter backers. We are working around the clock to get our backers taken care of. You should receive your two shipping emails (the second including your tracking number) within the coming weeks. Because in most cases, it's shipping overseas, please allow up to 10 days for the tracking number to bring back any information. You can keep informed with recent developments through www.ouya.tv/blog. Thanks for believing in us!

Best,


- Derek
OUYA

[Víctor Jesús Arroyo Reyes]

I preordered on September 16th 2012 and still no answer.