Hi Mogalius,

that does not sound very nice at all ! I give the info into our technical support and I try to get in touch with Ouya support as well.
Unfortunately we do not see any buyer information (which of course is good regarding data protection as well).

I looked into the crash reports the system should send us but there it is all empty.

As soon as I hear something I will let you know. sorry about the inconvenience.

Quote Originally Posted by Mogalious View Post
Being a huge fan of the original game on the Amiga, this was the first game I downloaded and bought on Ouya.
Love the remixed music (really sticks in your head and is quite hummable I tell ya) and the graphics are wonderfull too. I do prefer to play it with a PS3 controller though as it seems to be more responsive than the Ouya one, I appreciate the game supporting of this!

There's one problem though. Last week my Ouya somehow "crashed" (dunno how else to call it) and I couldn't log in or even get to the main screen. I tried everything to get it working again, asked ouya support (6 days later still no answer )), but nothing worked.
Only thing left to do was factory reset it via the advanced settings. This worked, but all data and apps were gone of course.

I re-downloaded all stuff I bought and most games still "knew" I purchased it before. When I wanted to play Giana however, it didn't recognize me as a buyer. So I am stuck with the demo now. :-(.
I know it's just a 2 dollar game and I'd happily buy it again, but isn't there something you guys can do about this?
Are purchase records kept at Ouya only or do you have them too?

Hope you can clarify this.