Quote Originally Posted by arcticdog View Post
This is to benefit OUYA? If OUYA wants to know what their service rating is, why wouldn't they send out surveys on their own? It would reach far more people and could be done in a way that doesn't burden a user with having to set up an account on some random forum they may never return to.
They do send out surveys after each support ticket is closed. The problem is we have people complaining on here about support that are either not filling out the surveys or filling them out saying support was good. Their is a disconnect somewhere so we started this thread for our members to sound off. If someone is not a member here they should still contact support and fill out the surveys. And then come here